Student Support
Student Life - Student Support
International students thrive when they feel supported. In Burnaby, students have access to a wide range of dedicated services that help them succeed — academically, socially, and personally.
These services are provided for secondary students unless otherwise noted.
Dedicated support team in each school and at the district level
Multi-day orientation for secondary students; two-day orientation for elementary students
Medical Insurance (secondary and elementary)
Access to 24/7 multilingual mental health support through Guardme Insurance (ages 13+)
Excursion Program to top destinations
Free peer tutoring and peer mentor programs
School-based luncheons and cultural events
University Guidance Program (SAT, IELTS, planning workshops, and info sessions)
Discounted ESL courses for parents (elementary only)
Our Support Team Model
We take a proactive approach to student care, with regular check-ins, tracking systems, and close communication across all levels of support.
Ongoing support from International Student Advisors (ISAs)
Collaboration with school counsellors, teachers, and homestay families
Monitoring through attendance, academics, and staff feedback
Quick response to concerns through school and district coordination
Homestay companies provide additional care and insight at home
Find our more about student experiences in Burnaby.
Watch their videos on our Student Stories page.